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Cisco · AIOpsAdvanced

Assurance: Red Score, Happy Users

AI-driven network operations are only as trustworthy as the telemetry beneath them. This lab gives you a live Catalyst Center orchestrating a real fabric, so you learn to read a health score critically, spot the noisy input inflating a false alarm and the missing telemetry hiding a real one.

The problem

Assurance shows a switch's health score dropping into the red and flags a client onboarding issue, but users on that switch report no problems. Meanwhile a genuinely degraded uplink shows a healthy score.

What you'll practice

  • Read AI/ML-driven health scores and their KPI breakdown in Assurance
  • Distinguish a noisy signal from a real, user-impacting fault
  • Verify the telemetry sources feeding a model are complete
  • Drive closed-loop remediation via the Intent (REST) API
  • Interpret model-driven insight critically, knowing its blind spots

The topology

A live Catalyst Center appliance orchestrates a real fabric and emits the telemetry and assurance data the AI-ops workflows analyse, so health scores are drawn from genuine, and sometimes incomplete, network state.

Topology diagram

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Frequently asked

Is the AI just wrong?

Not exactly. A health score is only as good as its inputs: a noisy KPI can inflate a false alarm while a fault with no telemetry stays invisible. The skill is reading the score against the raw data.

What does this have to do with certifications?

It tracks Cisco's AI-operations direction (AgenticOps and the DevNet AI-Infrastructure specialist) rather than a single legacy exam, so it stays current as the platform evolves.

Ready to run this lab yourself?

No setup, no image sourcing. Book a session or ask for a live demo.